Reception Concierge for Senior Care Community

Company: Raya's Paradise of San Clemente
Location: San Clemente
Posted on: March 15, 2023

Job Description:

Description:
As a Receptionist Concierge, you will serve as the first point of contact for everyone entering the community. You will greet visitors, answer telephones, direct callers to appropriate parties, and assist with general reception functions that support the facility's functionality.

Duties also include but are not limited to:

Ensure front doors are unlocked

Adjust lights and temperatures

Operate check-in kiosk

Check in every guest, visitor, contractor, medical technicians, etc.

Review emails and faxes and forward to the appropriate parties

Collect and transmit information and documentation

Assist in keeping Reception beverage station stocked and clean

Review the phone system for any missed calls and voicemails, forwarding information to the appropriate parties

Review the calendar, scheduling appointments and transportation

Ensure Reception area is clean and organized

Correspond information in the correct communication system(s).

Any other tasks deemed appropriate for the role

Requirements:

Ability to work flexible hours including and not limited to: weekends, evenings, holidays, and/or events

Must be at least 21 years of age

Must be authorized to work in the US

Must have a high school diploma or GED equivalent

Able to speak, read and write in English

First-Aid, CPR, and/or BLS certified, preferred but not required

One (1) year of experience in a similar position, with preferable senior-living or home-care

One (1) year of experience in customer service

Ability to manage a multi-line phone system, texting chat rooms, SMS chat rooms, and Teams meetings on a multi-screen system

Ability to use multiple types of printers, scanners, and various office supply devices

Ability to follow basic instructions and carry out assignments independently

Ability to interface appropriately with other staff, residents and family members

Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams, etc.

Great written, verbal and listening communication skills

Ability to work on a team as well as independently

Ability to learn quickly and effectively

Ability to take initiative

Present a professional demeanor in-person and on-the-telephone

Compassionate and emphatic interpersonal skills

Physical Evaluation clearance

Drug Screen clearance

TB Test clearance & Health screening

Background Check clearance from FBI & DOJ

Smart phone (for schedule updates and communication)

Reliable transportation

Proof of vaccination against Covid-19 and one (1) round of a booster

PI207552685

Keywords: Raya's Paradise of San Clemente, San Clemente , Reception Concierge for Senior Care Community, Hospitality & Tourism , San Clemente, California