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Reception Concierge for Senior Care Community

Company: Raya's Paradise of San Clemente
Location: San Clemente
Posted on: March 17, 2023

Job Description:

Description:As a Receptionist Concierge, you will serve as the first point of contact for everyone entering the community. You will greet visitors, answer telephones, direct callers to appropriate parties, and assist with general reception functions that support the facility's functionality. Duties also include but are not limited to:Ensure front doors are unlockedAdjust lights and temperaturesOperate check-in kioskCheck in every guest, visitor, contractor, medical technicians, etc.Review emails and faxes and forward to the appropriate partiesCollect and transmit information and documentation Assist in keeping Reception beverage station stocked and cleanReview the phone system for any missed calls and voicemails, forwarding information to the appropriate partiesReview the calendar, scheduling appointments and transportationEnsure Reception area is clean and organizedCorrespond information in the correct communication system(s).Any other tasks deemed appropriate for the roleRequirements:Ability to work flexible hours including and not limited to: weekends, evenings, holidays, and/or eventsMust be at least 21 years of ageMust be authorized to work in the USMust have a high school diploma or GED equivalentAble to speak, read and write in EnglishFirst-Aid, CPR, and/or BLS certified, preferred but not requiredOne (1) year of experience in a similar position, with preferable senior-living or home-careOne (1) year of experience in customer serviceAbility to manage a multi-line phone system, texting chat rooms, SMS chat rooms, and Teams meetings on a multi-screen systemAbility to use multiple types of printers, scanners, and various office supply devicesAbility to follow basic instructions and carry out assignments independentlyAbility to interface appropriately with other staff, residents and family membersProficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams, etc.Great written, verbal and listening communication skillsAbility to work on a team as well as independentlyAbility to learn quickly and effectivelyAbility to take initiativePresent a professional demeanor in-person and on-the-telephoneCompassionate and emphatic interpersonal skillsPhysical Evaluation clearanceDrug Screen clearanceTB Test clearance & Health screeningBackground Check clearance from FBI & DOJSmart phone (for schedule updates and communication)Reliable transportationProof of vaccination against Covid-19 and one (1) round of a boosterPI207552618

Keywords: Raya's Paradise of San Clemente, San Clemente , Reception Concierge for Senior Care Community, Hospitality & Tourism , San Clemente, California

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