Reception Concierge for Senior Care Community
Company: Raya's Paradise of San Clemente
Location: San Clemente
Posted on: March 17, 2023
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Job Description:
Description:As a Receptionist Concierge, you will serve as the
first point of contact for everyone entering the community. You
will greet visitors, answer telephones, direct callers to
appropriate parties, and assist with general reception functions
that support the facility's functionality. Duties also include but
are not limited to:Ensure front doors are unlockedAdjust lights and
temperaturesOperate check-in kioskCheck in every guest, visitor,
contractor, medical technicians, etc.Review emails and faxes and
forward to the appropriate partiesCollect and transmit information
and documentation Assist in keeping Reception beverage station
stocked and cleanReview the phone system for any missed calls and
voicemails, forwarding information to the appropriate partiesReview
the calendar, scheduling appointments and transportationEnsure
Reception area is clean and organizedCorrespond information in the
correct communication system(s).Any other tasks deemed appropriate
for the roleRequirements:Ability to work flexible hours including
and not limited to: weekends, evenings, holidays, and/or eventsMust
be at least 21 years of ageMust be authorized to work in the USMust
have a high school diploma or GED equivalentAble to speak, read and
write in EnglishFirst-Aid, CPR, and/or BLS certified, preferred but
not requiredOne (1) year of experience in a similar position, with
preferable senior-living or home-careOne (1) year of experience in
customer serviceAbility to manage a multi-line phone system,
texting chat rooms, SMS chat rooms, and Teams meetings on a
multi-screen systemAbility to use multiple types of printers,
scanners, and various office supply devicesAbility to follow basic
instructions and carry out assignments independentlyAbility to
interface appropriately with other staff, residents and family
membersProficient in Microsoft Office: Word, Excel, PowerPoint,
Outlook, Teams, etc.Great written, verbal and listening
communication skillsAbility to work on a team as well as
independentlyAbility to learn quickly and effectivelyAbility to
take initiativePresent a professional demeanor in-person and
on-the-telephoneCompassionate and emphatic interpersonal
skillsPhysical Evaluation clearanceDrug Screen clearanceTB Test
clearance & Health screeningBackground Check clearance from FBI &
DOJSmart phone (for schedule updates and communication)Reliable
transportationProof of vaccination against Covid-19 and one (1)
round of a boosterPI207552618
Keywords: Raya's Paradise of San Clemente, San Clemente , Reception Concierge for Senior Care Community, Hospitality & Tourism , San Clemente, California
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