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Reception Concierge for Senior Care Community

Company: Raya's Paradise of San Clemente
Location: San Clemente
Posted on: March 18, 2023

Job Description:

Description: As a Receptionist Concierge, you will serve as the first point of contact for everyone entering the community. You will greet visitors, answer telephones, direct callers to appropriate parties, and assist with general reception functions that support the facility's functionality.

Duties also include but are not limited to:
Ensure front doors are unlocked
Adjust lights and temperatures
Operate check-in kiosk
Check in every guest, visitor, contractor, medical technicians, etc.
Review emails and faxes and forward to the appropriate parties
Collect and transmit information and documentation
Assist in keeping Reception beverage station stocked and clean
Review the phone system for any missed calls and voicemails, forwarding information to the appropriate parties
Review the calendar, scheduling appointments and transportation
Ensure Reception area is clean and organized
Correspond information in the correct communication system(s).
Any other tasks deemed appropriate for the role
Requirements: Ability to work flexible hours including and not limited to: weekends, evenings, holidays, and/or events
Must be at least 21 years of age
Must be authorized to work in the US
Must have a high school diploma or GED equivalent
Able to speak, read and write in English
First-Aid, CPR, and/or BLS certified, preferred but not required
One (1) year of experience in a similar position, with preferable senior-living or home-care
One (1) year of experience in customer service
Ability to manage a multi-line phone system, texting chat rooms, SMS chat rooms, and Teams meetings on a multi-screen system
Ability to use multiple types of printers, scanners, and various office supply devices
Ability to follow basic instructions and carry out assignments independently
Ability to interface appropriately with other staff, residents and family members
Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams, etc.
Great written, verbal and listening communication skills
Ability to work on a team as well as independently
Ability to learn quickly and effectively
Ability to take initiative
Present a professional demeanor in-person and on-the-telephone
Compassionate and emphatic interpersonal skills
Physical Evaluation clearance
Drug Screen clearance
TB Test clearance & Health screening
Background Check clearance from FBI & DOJ
Smart phone (for schedule updates and communication)
Reliable transportation
Proof of vaccination against Covid-19 and one (1) round of a booster


Keywords: Raya's Paradise of San Clemente, San Clemente , Reception Concierge for Senior Care Community, Hospitality & Tourism , San Clemente, California

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