Reception Concierge for Senior Care Community
Company: Raya's Paradise of San Clemente
Location: San Clemente
Posted on: March 15, 2023
Job Description:
Description:
As a Receptionist Concierge, you will serve as the first point of
contact for everyone entering the community. You will greet
visitors, answer telephones, direct callers to appropriate parties,
and assist with general reception functions that support the
facility's functionality.
Duties also include but are not limited to:
- Ensure front doors are unlocked
- Adjust lights and temperatures
- Operate check-in kiosk
- Check in every guest, visitor, contractor, medical technicians,
etc.
- Review emails and faxes and forward to the appropriate
parties
- Collect and transmit information and documentation
- Assist in keeping Reception beverage station stocked and
clean
- Review the phone system for any missed calls and voicemails,
forwarding information to the appropriate parties
- Review the calendar, scheduling appointments and
transportation
- Ensure Reception area is clean and organized
- Correspond information in the correct communication
system(s).
- Any other tasks deemed appropriate for the role
Requirements:
- Ability to work flexible hours including and not limited to:
weekends, evenings, holidays, and/or events
- Must be at least 21 years of age
- Must be authorized to work in the US
- Must have a high school diploma or GED equivalent
- Able to speak, read and write in English
- First-Aid, CPR, and/or BLS certified, preferred but not
required
- One (1) year of experience in a similar position, with
preferable senior-living or home-care
- One (1) year of experience in customer service
- Ability to manage a multi-line phone system, texting chat
rooms, SMS chat rooms, and Teams meetings on a multi-screen
system
- Ability to use multiple types of printers, scanners, and
various office supply devices
- Ability to follow basic instructions and carry out assignments
independently
- Ability to interface appropriately with other staff, residents
and family members
- Proficient in Microsoft Office: Word, Excel, PowerPoint,
Outlook, Teams, etc.
- Great written, verbal and listening communication
skills
- Ability to work on a team as well as independently
- Ability to learn quickly and effectively
- Ability to take initiative
- Present a professional demeanor in-person and
on-the-telephone
- Compassionate and emphatic interpersonal skills
- Physical Evaluation clearance
- Drug Screen clearance
- TB Test clearance & Health screening
- Background Check clearance from FBI & DOJ
- Smart phone (for schedule updates and communication)
- Reliable transportation
- Proof of vaccination against Covid-19 and one (1) round of a
booster
PI207552685
Keywords: Raya's Paradise of San Clemente, San Clemente , Reception Concierge for Senior Care Community, Other , San Clemente, California
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