Reception Concierge for Senior Care Community

Company: Raya's Paradise of San Clemente
Location: San Clemente
Posted on: March 15, 2023

Job Description:

Description:
As a Receptionist Concierge, you will serve as the first point of contact for everyone entering the community. You will greet visitors, answer telephones, direct callers to appropriate parties, and assist with general reception functions that support the facility's functionality.

Duties also include but are not limited to:

• 
  
• Ensure front doors are unlocked
  
• Adjust lights and temperatures
  
• Operate check-in kiosk
  
• Check in every guest, visitor, contractor, medical technicians, etc.
  
• Review emails and faxes and forward to the appropriate parties
  
• Collect and transmit information and documentation
  
• Assist in keeping Reception beverage station stocked and clean
  
• Review the phone system for any missed calls and voicemails, forwarding information to the appropriate parties
  
• Review the calendar, scheduling appointments and transportation
  
• Ensure Reception area is clean and organized
  
• Correspond information in the correct communication system(s).
  
• Any other tasks deemed appropriate for the role
  
  Requirements:
  
  • 
    
  • Ability to work flexible hours including and not limited to: weekends, evenings, holidays, and/or events
    
  • Must be at least 21 years of age
    
  • Must be authorized to work in the US
    
  • Must have a high school diploma or GED equivalent
    
  • Able to speak, read and write in English
    
  • First-Aid, CPR, and/or BLS certified, preferred but not required
    
  • One (1) year of experience in a similar position, with preferable senior-living or home-care
    
  • One (1) year of experience in customer service
    
  • Ability to manage a multi-line phone system, texting chat rooms, SMS chat rooms, and Teams meetings on a multi-screen system
    
  • Ability to use multiple types of printers, scanners, and various office supply devices
    
  • Ability to follow basic instructions and carry out assignments independently
    
  • Ability to interface appropriately with other staff, residents and family members
    
  • Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams, etc.
    
  • Great written, verbal and listening communication skills
    
  • Ability to work on a team as well as independently
    
  • Ability to learn quickly and effectively
    
  • Ability to take initiative
    
  • Present a professional demeanor in-person and on-the-telephone
    
  • Compassionate and emphatic interpersonal skills
    
  • Physical Evaluation clearance
    
  • Drug Screen clearance
    
  • TB Test clearance & Health screening
    
  • Background Check clearance from FBI & DOJ
    
  • Smart phone (for schedule updates and communication)
    
  • Reliable transportation
    
  • Proof of vaccination against Covid-19 and one (1) round of a booster
    PI207552685

Keywords: Raya's Paradise of San Clemente, San Clemente , Reception Concierge for Senior Care Community, Other , San Clemente, California