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IT Support

Company: William Ray Valentine LLC
Location: San Clemente
Posted on: February 12, 2024

Job Description:

We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will provide essential support to internal projects working with the project manager and other team members to achieve project success. Essential Job Functions Install and configure software and computer systems. Troubleshoot and resolve issues with software or hardware. Walk colleagues or clients through steps to help them resolve their technical problems. Maintain procedures and reports that provide technical support to the entire organization. Analyze records and logs to spot underlying trends and potential issues. Support the implementation of new solutions or applications. Establish accounts for new users and assist with password or login problems. Test, evaluate, and make decisions about new technology for the business. Assist in the order and delivery of vendor orders Document project progress Participate in business-wide meetings to provide insight into technical requirements. Collateral Duties Team oriented, proactive and enthusiastic Excellent organization and time-management skills Confidentiality is a MUST Personal accountability Must be comfortable around dogs Other tasks, duties and projects, as assigned IT Support Requirements and Qualifications Associate's or bachelor's degree in computer science or a related field. 1+ years of experience in a technical support role. Certifications are preferred, but not required. Must be proficient in a mixed computing environment that uses MacOS, Windows, and iOS. Working knowledge and expertise with a variety of software, hardware, and applications. Willingness to solve complicated problems and see projects through to completion. Analytical skills to study problems and records and identify solutions. Team-oriented attitude to help other colleagues and departments with technical problems. Strong interpersonal communication and relationship-building skills. Ability to manage time and effectively prioritize numerous projects at one time. PIa4c962dad45c-25660-33679426

Keywords: William Ray Valentine LLC, San Clemente , IT Support, Other , San Clemente, California

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