SanClementeRecruiter Since 2001
the smart solution for San Clemente jobs

Retail Customer Service Associate

Company: FedEx Office
Location: San Clemente
Posted on: November 1, 2019

Job Description:

Job Number: 1954646BR Employment Type: Regular Full-Time Job Category: Retail Shift: Any Region: 039 : Southern California Address Line 1: 231 Avenida Del Mar City: San Clemente State: California Zip Code: 92672 Career Preview To learn more about working at our FedEx Office Stores, follow the link below for an inside look at a career with us. FedEx Office Career Preview Position Summary At FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. You can make a positive impact in the lives of our customers each and every day! The Good Stuff Variety! Connect with our valued and diverse customers to provide custom solutions. Get creative! Collaborate with customers to build top notch and complex projects. Never a dull moment! Fast-paced and exciting environment. Professionalism! Refine your skills and add value to your talents. Opportunities! At FedEx Office it is not just a stable job, but the opportunity to build a career. Comprehensive and competitive benefits. About FedEx Office At FedEx Office, we help transform ideas from digital to physical by enabling customers to print and ship what, when and where they want, with the peace of mind expected of FedEx. FedEx Office is an equal opportunity employer. FedEx Office will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance. General Duties and Responsibilities (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required Minimum Qualifications and Requirements High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook Essential Functions ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Quality Driven Management (QDM) (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.) Suggests areas for improvement in internal processes along with possible solutions Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility Applies Quality concepts presented at training during daily activities Supports FedEx Office Quality initiatives EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. FedEx Office encourages all qualified applicants, including those with criminal histories, to apply for any open position. America's military veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@fedex.com.

Keywords: FedEx Office, San Clemente , Retail Customer Service Associate, Other , San Clemente, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Now Interviewing - PT/FT From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Career Advantage
Location: Yucaipa
Posted on: 11/17/2019

Appliance Repair Techs - San Bernardino
Description: Key Benefits ul Work where you want, when you wantFull Support - You do the repairs, we do the restTwice Weekly payBe the next Tech to earn
Company: Puls
Location: Yucaipa
Posted on: 11/17/2019

CDL A Truck Drivers
Description: CLASS A CDL - OVER THE ROAD - COMPANY TRUCK DRIVER - GUARANTEED PAY GO FIRST CLASS OTR Class A CDL Truck Drivers are the backbone of May Trucking Company. We never forget that our success as an organization (more...)
Company: May Trucking
Location: Yucaipa
Posted on: 11/17/2019


PRN RN - Hospice - Orange County
Description: Overview Brookdale is seeking a per diem RN for our hospice team in Orange county. Seeking a RN with a hospice heart and a skill set to match. If interested please contact Donna at dwinterhaler1 brookdale.com (more...)
Company: Brookdale Senior Living
Location: Placentia
Posted on: 11/17/2019

2nd Shift Seasonal Material Handler (Unit Processor)
Description: Brand Overview:ascena retail group, inc. is a leading national specialty retailer offering apparel, shoes, and accessories for women under the Premium Fashion segment Ann Taylor, LOFT, and Lou Grey (more...)
Company: Ascena
Location: Yucaipa
Posted on: 11/17/2019

Maintenance Technician
Description: Description: Are you a hands-on professional that strives for quality instead of quantity Do you place safety above all else If so, Arlon Graphics is seeking a full-time Maintenance Technician. We value (more...)
Company: Arlon Graphics
Location: Placentia
Posted on: 11/17/2019

Truck Driving Jobs - DEDICATED - Home Daily or Weekly Options & Top Pay
Description: CDL A Truck Drivers - We have high paying dedicated opportunities with daily or weekly
Company: Marten Transport
Location: Placentia
Posted on: 11/17/2019

EPA CERTIFIED REFRIGERATION TECH! Start now!
Description: Clear path to earn 100,000 Payouts twice a week - get your money right after you have earned it Freedom - Work when and where
Company: PULS
Location: Yucaipa
Posted on: 11/17/2019

Recent Grad CDL-A Truck Driver – Earn More!
Description: Recent CDL-A Grads: Don't have enough experience to get the truck driving job you want No worries, come join us You will spend 165 hours behind the wheel with
Company: C.R. England
Location: Placentia
Posted on: 11/17/2019

Sterile Processing Tech Full Time Evening
Description: Shift 12:00 pm - 8:30 pm br br br br br Since 1972, Placentia-Linda Hospital has expanded right along with north Orange County. As our communities grow, we continue to offer a full range of (more...)
Company: Placentia-Linda Hospital
Location: Placentia
Posted on: 11/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Clemente RSS job feeds