Remote Customer Service Representative

Company: Bill Metzger Plumbing
Location: San Clemente
Posted on: July 28, 2022

Job Description:

Job DescriptionBill Metzger Plumbing is a family owned business serving the residents of Orange County for over 50 years. Our team is growing and we are looking for a skill customer service rep to support our team remotely!Primary Job Function: Responsible for handling inbound customer calls. Contacting existing customers and neighbors for the purpose of scheduling service maintenance appointments, service agreement appointments or sales appointments for comfort consultantsPay: $20-25/hrBenefits: Medical (50% covered by employer), Paid holidays, Paid vacation, Paid sick time, Simple IRA with company matchRequired Qualifications:

• 3+ years in customer service/call center experience
• Experience with inbound and outbound calls
• High School Diploma or equivalent
• Ability to pass a background check
• Strong interpersonal and human relations skills
• Proficient in Microsoft Office: Word, Excel, Outlook, PowerPoint
• Experience providing exceptional customer service
• Exceptional written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to multi-task and prioritize
• Ability to work well with others
• Strong analytical and creative problem solving skills
• Ability to keep a positive attitude
• Scheduling experience preferred

Keywords: Bill Metzger Plumbing, San Clemente , Remote Customer Service Representative, Sales , San Clemente, California